What to Do If Your Solar Company Disappeared - A Texas Homeowner’s Guide

Solar Company Vanished? We can Help.

In Texas, more and more homeowners are left hanging by solar companies that stopped responding, shut down, or never finished the job. If your system isn’t working — or you were never shown how to use it — don’t worry, Sundown Solar has your back.

Enphase system inoperable

1. Check If Your System Is Still Producing Power

Look at your inverter — is there a green light or error code?

Open your monitoring app (if you were set up with one).

If you can’t tell what’s going on, don’t guess — we’ll inspect it

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2. Don’t Try DIY Electrical Repairs

Solar systems tie directly into your home’s electrical panel. If it was left unfinished or miswired, it can be dangerous. Let a licensed solar electrician handle it.

3. Gather Any Paperwork You Have

Find your:

• Install agreement or receipts

• Photos of the setup

• Any system documentation (panel/inverter models, warranties)

This helps us diagnose issues faster and verify what equipment you have.

4. Schedule a System Inspection

Sundown Solar specializes in:

• System commissioning (finishing what others started)

• Emergency repairs

• Monitoring setup

• Takeover services for abandoned projects

We’ll walk you through everything — and even show you how to read your system.

5. Consider Adding Battery Backup

If you’ve been left with just panels and no energy storage, now’s a great time to upgrade. We install EG4 and EcoFlow battery systems that work with most setups and protect your home during outages.

Let Sundown Solar Take It From Here

We’ve helped dozens of Texas homeowners recover from solar contractors who ghosted them. Our team is licensed, local, and committed to doing the job right — no matter where your system came from.